Corrections policy

How to report an error

Email Show email with the subject line Correction, or use the contact form and choose “Correction”. Please include:

• the page address,
• what you think is wrong,
• a source that supports the correction, if you have one.

What happens next

1. We acknowledge your message. We aim to reply within 5 business days.
2. We check the claim against primary sources. For example, a state’s insurance department page or statute for a minimum limit, or an IRS publication for a tax rule.
3. If we were wrong, we fix it. We update the page, the “updated” date and any tool or data file affected.
4. We note material corrections. A correction that changes the meaning of a guide, a figure or a calculation is listed at the bottom of the guide with the date and a short description.

What counts as a material correction

• A wrong number, limit, rate or date.
• A misstated rule, requirement or eligibility condition.
• A calculation error in a tool.
• A broken or wrong source link that supported a claim.

Typos, formatting fixes and small clarifications that do not change meaning are fixed without a correction note.

Tool and data corrections

If a formula or default is wrong, we fix it in the single data file or formula module the tools use, add a test that would have caught the error, and update the methodology page.

Disagreements

Sometimes a reader and our team read a rule differently. If we still disagree after checking the sources, we will explain our reasoning, and we may add a note to the guide explaining that the rule can be read in more than one way or varies by policy.

Updates are not corrections

Rules change. When a state raises its minimum auto limits or a program changes, we update the guide and its dates as part of normal review. Those are updates, not corrections, unless the earlier version was wrong when published.